Houston, TX
Frequently Asked Questions
Everything you need to know about the insurance appraisal process, how VantixScope works, and what to expect when you engage us.
Frequently Asked Questions (FAQs)
When you and your insurance carrier disagree on the value of a loss, the appraisal process allows each party to select an independent appraiser. The two appraisers then work to agree on the amount — or bring in a neutral umpire to decide. It’s faster and less costly than litigation.
A public adjuster re-documents and re-presents your claim to the carrier. Appraisal is a formal dispute process written into your policy — it’s binding, structured, and puts the final number in the hands of independent professionals, not the carrier.
We use current market labor rates, live material pricing, and local contractor data — not outdated software estimates. Our appraisals reflect what it actually costs to rebuild today, not 18 months ago.
Fees vary based on claim size and complexity. Contact us for a no-obligation consultation — we’ll be upfront about costs before any engagement begins.
If your carrier’s settlement offer doesn’t cover the actual cost to restore your property, that’s the time to act. You don’t need to accept the first offer — your policy likely includes an appraisal clause giving you the right to challenge it.
Most residential appraisals resolve within 30–60 days. Complex commercial claims may take longer depending on scope and whether an umpire is needed.
We work across wind, hail, water, fire, and storm damage for both residential and commercial properties.
No. Invoking the appraisal clause is a right written into your policy — using it is not grounds for cancellation or retaliation. It’s simply the process both parties agreed to when the policy was issued.
Still have questions?
If your situation isn’t covered here, reach out directly. We’re happy to give you a straight answer before you decide to move forward.